Refund policy
At WhistleHq, we want you to be satisfied with your purchase.
14- Day Return Policy
We accept eligible returns within 14 days of the date your order is delivered.
To qualify for a return:
- Items must be unused, unworn, and in their original condition.
- Apparel must have its original tags attached.
- Items must be returned with their original packaging when applicable.
- Proof of purchase is required.
Nonreturnable Items
Customized or personalized merchandise, used officiating equipment, and items marked final sale cannot be returned unless defective, damaged, or otherwise required by applicable law.
Return Shipping
Customers are responsible for return shipping costs unless an item was damaged, defective, or shipped incorrectly.
Original shipping charges are nonrefundable unless required by law.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact WhistleHq promptly so we can help resolve the issue.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional processing time.
Exchanges
For exchanges, please contact WhistleHq to discuss availability and return instructions.
Contact Us
To request a return, or ask questions about your order, please contact WhistleHq through the contact information provided on our website.